Verge Health partnered with Cleveland Clinic for a Patient Experience webinar on Wednesday, April 24th from 2:00 – 3:00pm CT.
Watch the recorded webinar below to learn about a digital tool Cleveland Clinic and Verge Health are collaborating on to enhance nursing and leader rounding processes using an integrated safety and risk platform, to enable real-time service recovery, track issues and create visibility across departments.
- Define patient experience, the value and outcomes it helps achieve
- Review current patient experience trends and opportunities
- Describe impact of rounding on patient and caregiver experience
- Explore expanded view of Patient Experience that integrates technology with ongoing processes