Q: What if we actually put protecting patients first?
A: Patients would get what they want.
Just like the nuclear power or airline industry, how do we create a sustainable culture of safety? The kind that stays compliant, rapidly adjusts in real-time to near misses and drives an ongoing culture of safety?
Challenges in Managing Healthcare Risk:
- Variety of Stakeholders: Doctors, nurses, directors, HR, risk managers, safety experts, claims administrators, boards, captives, regulators, brokers, carriers, third-party administrators
- Siloed Systems: Multiple operating systems, vendors, platforms and priorities
- Antiquated Technology: Spreadsheets, binders, SharePoint, fragmented reporting
- High Reliability: Determining a process, getting to zero, sustainability