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This week the healthcare industry recognizes the critical role risk managers play in the overall improvement of safety and risk at healthcare organizations. So, naturally, it is also the week

Healthcare organizations facing anything like a data breach, an infection outbreak, or an accidental death can find it very hard to bounce back. To stay ahead of these problems and

As soon as healthcare began to focus on patient experience, the law of unintended consequences kicked in. While well received as a tool to improve care, it accidentally gave rise to a consumer culture around patient treatment. It’s time to take a fresh look at patient experience.

By Mark Crockett, M.D., CEO, Verge Health - "The ball has moved down the field. Healthcare today is defined by patients and their experience. The success of a hospital system lies in their ability to proactively protect those patients, physically and the hospital financially. It’s why we created Verge Health."