CONVERGE PLATFORM

Are you putting patients and your bottom line at risk?

 

Take a proactive systems approach to to unify
safety, risk, and quality data. Share risk data and gain actionable insights for proactive decision-making to achieve zero harm.

 

 

 

PROACTIVE SAFETY

INSIGHTS – BI & ANALYTICS
Powerful analytics and business intelligence embedded within Converge providing key safety information and tools.

MOBILE ROUNDS & ASSESSMENTS
Mobile applications to proactively identify process and patient issues.

COMPLETE SAFETY BUNDLE
Combine Mortality Review, Safety Rounds, and Patient Launch to proactively identify risk.

OPTIMAL EFFICIENCY

SEAMLESS ACCESS
Initiate near misses, events, complaints, or compliments from the EHR.

STREAMLINE TASK MANAGEMENT
One place to manage assignments, activities, and follow-up.

TIMELY SERVICE RECOVERY
Real-time integration with CMS work order systems to reduce redundancy and drive resolution.

PAINLESS IMPLEMENTATION

IDENTIFY TEAM & NEEDS
Work with your implementation manager to identify your organization’s ideal timeline, team, and scope.

UTILIZE BEST PRACTICES
Implement proven best practices for ideal efficiency, ease of use, and desired output.

THOUGHTFUL ROLL-OUT
Implement, train, and introduce solutions in a digestible way. Stagger platform roll-outs, implementing modules as appropriate.

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One platform
for zero harm.
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Practitioner Management
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PROVIDER MANAGEMENT

CREDENTIALING
- CREDENTIALING SERVICES
- PRIVILEGE MANAGEMENT
- INTEGRATED PRACTITIONER APPLICATION
- AUTOMATED PROFESSIONAL REFERENCE
- PROVIDER DIRECTORY
 
PROCESS EXTENSIONS:
+ PAYER ENROLLMENT
+ PEER REVIEW (MD/RN)
+ STAFF CREDENTIALING

Patient Safety
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PATIENT & EMPLOYEE SAFETY

SAFETY MANAGEMENT
- EVENT MANAGEMENT
- SAFETY BUNDLE
- SAFETY ROUNDS
- PATIENT RELATIONS
- PATIENT EXPERIENCE ROUNDING
 
PROCESS EXTENSIONS:
+ LIABILITY CLAIMS
+ WORKERS COMPENSATION
+ PEER REVIEW (MD/RN)

Organizational Compliance
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ORGANIZATIONAL COMPLIANCE

ACCREDITATION & REGULATORY
- COMPLIANCE ROUNDING & CHECKLISTS
- ASSESSMENTS: MOCK, OFFICIAL, OTHER
- FINDINGS MANAGEMENT
- RISK MATRIX PRIORITIZATION
 
PROCESS EXTENSIONS:
+ CONTRACT COMPLIANCE

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Technology

  • SAAS: The Software as a services model means users can access Converge online 24/7, the software scales with your organization, and Verge handles the IT heavy lifting.
  • Current: New features and enhancements are released throughout the year with little to no downtime, so all users are always on the latest system.
  • Secure: Committed to the same level of security healthcare expects of their own systems and personnel, Verge secures protected health information on the AWS Cloud with the Palo Alto Networks Next-Generation Security Platform.

Partnering for Success

  • Partnership Meetings: Reoccurring leadership meetings ensure the overall success of your investment by reviewing accomplishments and initiatives and setting new goals.
  • Dedicated Resource: Each client has a dedicated Account Executive to answer questions, manage projects, and keep an open line of communication.
  • Ongoing Training: An annual user summit, VergeCon, along with regional training events, ensure users can become experts and share best practices.