Pending CMS rules put hospital reputations at risk, and that’s a good thing
Can Health Systems Handle the Truth?
“You can’t handle the truth!” exclaims a frustrated Jack Nicholson, as Col. Jessup in “A Few Good Men” confronted by Tom Cruise as Lt. Kaffee in the iconic 1992 military courtroom drama. In light of pending new rules for hospital accreditation from the Centers for Medicare and Medicaid Services (CMS), health care providers might be wondering the same thing about their organizations. Can they handle the truth about accreditation and safety issues and Plan of Correction data? Savvy health systems are learning to preserve their reputation, and perhaps even enhance it, by deploying new strategies to mature an approach to risk including preventing adverse events, engaging patients, documenting and mitigating risk and developing a credible plan to survive the move to greater accreditation transparency.
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