A crisis is no time for hospitals to ignore problems. In a letter to The New York Times, Verge Chief Clinical Officer Inge Garrison explained the importance of listening to healthcare professionals who raise safety concerns, even during the coronavirus pandemic: “Failure to ensure employee safety now will have long-lasting consequences: If staff moraleRead more »
Written by Mark Crockett, CEO, Verge Health
Real healthcare transformation for the patient’s sake
True healthcare transformation is happening, and I’m lucky enough to get to see it happening on a daily basis.
Recently, I had the privilege of spending time at Methodist Dallas Medical Center, one of 10 hospitals in the Methodist Health System. They have transformed clinically, financially and operationally through continual compliance, and are generating impressive results in terms of reporting issues and getting proactive about patient safety. “Survey-ready isn’t our challenge or the objective, says Pamela Stoyanoff, executive vice president and chief operating officer. “We need to be patient-ready.”
Patient-ready at Methodist Health System means that at the moment a patient arrives in any of their facilities, every system in the hospital works correctly to ensure outstanding clinical care, impeccable service delivery, and a reliably safe encounter. Continuous compliance creates this quality environment and the Methodist executives drive this culture within their health system.
Read the full article at BeckersHospitalReview.com