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Inge Garrison, RN, MSN to Present at AONE

The practice of rounding by nurses, physicians, support services and hospital administrators is one of the most effective and necessary functions in hospitals, supporting quality goals. The data collected from rounding is essential to improving healthcare outcomes- identifying insights and trends around critical issues such as adverse events, employee safety, or even often-overlooked issues like

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The Patient Experience Is Clinical

By Mark Crockett, M.D., CEO, Verge Solutions As quickly as healthcare began to focus on patient experience, the law of unintended consequences kicked in. While well received as a tool to help improve care, this situation unintentionally gave rise to a consumer culture around patient treatment. Today’s value-based care arrangements call for providers to take

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Building a Culture of Patient Safety

Children’s Hospital of Los Angeles’ (CHLA) Quality Management team had a goal to increase Agency for Healthcare Research and Quality (AHRQ’s) Culture of Patient Safety Survey response rates.

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